SHIPPING & RETURNS
Shipping Policy
At Marcomax Designs, we are committed to delivering your orders in a timely manner. We offer various shipping methods to cater to your needs, and our packaging is designed to ensure the safe arrival of your custom garments. Our shipping costs are transparent, and we strive to provide affordable options for our customers.
We want to make sure that you are satisfied with your purchase. If for any reason you have concerns about the shipping process, feel free to reach out to us. Your trust is important to us, and we aim to maintain it through clear communication and reliable service.
Return & Exchange Policy
Customer satisfaction is our priority at Marcomax Designs. In the event that you need to return or exchange a product, we have a straightforward policy in place to guide you through the process. Whether you've had a change of heart or encountered an issue with your purchase, we want to make sure you feel confident in your transactions with us.
If You are unhappy with anything You have purchased on Our Website, You may do the following:
All purchases made at Marcomax Designs' Online Store can be returned within 15 days of receipt. To be eligible for a return, items must be unused, in the original packaging, and in the same condition as received. To initiate a return, please contact our team with your order number and reason for return. Refunds will be processed to the original payment method within 7 days of receiving the returned item.
We value your feedback and take it seriously. Our goal is to provide a seamless experience, and our return & exchange policy is designed to reflect our commitment to your satisfaction.